Verizon customers might soon be eligible for part of a proposed $100 million class action settlement.
The lawsuit filed in New Jersey claims Verizon charged customers undisclosed administrative fees in a “deceptive and unfair manner.” This lawsuit concerns fees charged to customers between January 1, 2016, and November 8, 2023. Affected people have until this spring to file a claim.
Here’s what to know about the settlement and how it affects consumers.
What is a Class Action Lawsuit?
In a class action lawsuit, one or more people sue on behalf of themselves and others with similar claims. Once a class action lawsuit is approved, every member of the class is bound by the outcome, except those who opt out.
About the Verizon Class Action Lawsuit
Verizon has agreed to settle the lawsuit, although the company denies any wrongdoing. The settlement does not admit liability on Verizon’s part and does not confirm the merits of the allegations and defenses. Customers who opt into the lawsuit cannot sue Verizon over this issue in the future.
Verizon will continue to charge the questioned administrative fees and claims the right to increase the fees. The company will also amend its customer contracts to include revised administrative fee disclosures. Verizon says it has always informed customers transparently about this fee.
Who is Eligible for the Verizon Settlement?
- Eligible Customers: Current and former customers with wireless or data services.
- Relevant Period: Charged administrative fees between January 1, 2016 – November 8, 2023.
- Maximum Compensation: Up to $100 per eligible customer.
- Factors Influencing Final Amount:
- Duration of Verizon service.
- Number of valid claims filed.
How to Claim Your Verizon Settlement
- Notification: Eligible customers will receive a letter or email with claim instructions.
- Deadline: File your claim by April 15, 2024.
- Consequence of Not Filing: Failure to file results in loss of settlement rights and ability to sue.
- Opting Out: Send a written request to opt out by February 20, 2024, to a specified address.
This settlement is an important development for Verizon customers, offering a potential solution for those affected by unknown charges. As the deadline approaches, it’s important for eligible customers to evaluate their options and take necessary actions to claim their share of the settlement.