Telangana Electricity WhatsApp Chatbot Launched: Consumers Can Check Bills and Complaints Instantly
Telangana launches WhatsApp chatbot for electricity services, allowing consumers to check bills, register complaints, and track power supply status instantly via mobile.
In a major step towards digital convenience, the Telangana electricity WhatsApp chatbot service has been introduced to provide fast and user-friendly support to power consumers across the state. The initiative aims to make electricity services accessible anytime and anywhere through mobile phones.
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The new system allows consumers to connect instantly and get real-time information without visiting offices.
How the Electricity WhatsApp Chatbot Works
Consumers can access the service in a few simple steps:
- Save the official number 8712441912 on their phone
- Open WhatsApp and send a “Hi” message
- Choose from available options to get required services
Services Available Through the Chatbot
The Telangana electricity WhatsApp chatbot offers multiple features, including:
- Registering electricity complaints
- Checking electricity bill details
- Tracking power supply status
- Receiving service updates
Officials said the chatbot is designed to provide quick responses and reduce waiting time for consumers.
Aim: Faster and More Transparent Services
The introduction of the WhatsApp chatbot for electricity services is part of the department’s push toward digital transformation and improved customer support. Consumers can now access essential information without delays, making the system more transparent and efficient.
Consumers Advised to Save the Official Number
Authorities have urged all electricity users to save the chatbot number to easily access services and stay updated on power supply information.
The Telangana electricity WhatsApp chatbot is expected to simplify communication between consumers and the department, ensuring faster resolution of issues.
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