HMWSSB Alert: Customer Care 155313 Not Working Briefly Due to Technical Issue, Restored
Hyderabad Water Board customer care number 155313 temporarily down due to IVRS glitch, restored by BSNL team. Alternate tanker booking options provided.
The Hyderabad Water Board customer care number 155313 was temporarily non-functional due to a technical glitch in the IVRS system, causing inconvenience to consumers across the city.
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According to officials, the issue has now been resolved urgently by the BSNL technical team, and services have been restored. Authorities expressed regret over the disruption caused to consumers.
IVRS Technical Glitch Disrupts Water Board Customer Care 155313
The Hyderabad Metropolitan Water Supply and Sewerage Board (HMWSSB) confirmed that:
- The customer care number 155313 stopped working temporarily
- The issue was linked to a technical glitch in the IVRS system
- BSNL technical team resolved the issue on priority
Officials said, “We regret the inconvenience caused to consumers.”
Alternative Water Tanker Booking Options for Consumers
During the disruption, the Water Board advised consumers to use alternative methods for water tanker booking.
Option 1: Online Booking via HMWSSB Website
- Consumers can book tankers through the official HMWSSB website
- Login and fill in required details for quick booking
Option 2: Mobile App Booking
- Tanker services available through the HMWSSB mobile app
- Users can download, register, and book easily
Option 3: Visit Nearest Water Board Office
- Consumers can contact the nearest Water Board Section Office or Water Supply Office
- Direct assistance available for tanker requests
Option 4: Emergency Contact Support
- In urgent situations, consumers can contact:
- Local lineman
- Field staff
Current Status of Hyderabad Water Board Customer Care 155313
- The IVRS glitch has been fixed
- Customer care number 155313 is now operational
- Consumers are advised to resume using regular services
Hyderabad Water Board Customer Care 155313 Restored After IVRS Glitch
The Hyderabad Water Board customer care number 155313 is now fully functional after the IVRS issue was resolved by the BSNL technical team. While alternative booking options helped during the disruption, normal services have resumed, and consumers can now access support without interruptions.
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